Ms. Ford joined Management and Network Services in October 2020 as a Senior Reimbursement Specialist, bringing deep industry knowledge from her 30+ years of billing, claims, and collections experience within the Skilled Nursing environment. Rhonda has extensive experience with billing Medicare Part A and Part B, Managed Medicaid, Dual Eligible Plans, along with Traditional Medicare and Medicaid as well as using RFMS for Resident Trusts. Rhonda has spent considerable time utilizing and developing strong proficiency with a wide array of industry applications, including Point Click Care, Quadax, Navinet, Availity, MITS, Pay Trace, CMS DDE, and Zirmed just to name a few.
Having spent most of her career working with SNFs (ranging from small independent facilities to large multi-facility corporations), Rhonda works across multiple MNS customer segments and geographic markets assisting providers resolve their most complex billing and claims issues. In addition, Rhonda is also responsible for developing and implementing reimbursement best practices within MNS while also serving as a trusted advisor and subject matter expert (SME) to SNFs from across the MNS platform.