As of January 31, 2022, this version of MNS’ “COVID-19 MCO and Private Insurance Process Updates” includes new information from Aetna, Anthem, Humana (AR, DE, IN, IA, KS, KY, MD, MI, MO, NC, OH, OK & VA), and Medical Mutual of Ohio.

As always, we want to offer our sincere gratitude and support to all the Skilled Nursing Facilities out there who are working tirelessly to care for the most vulnerable among us – please know we will continue to monitor the guidance coming from payors and get updates out as soon as possible.

MNS’ mission is to Make Managed Care Manageable for our payor and provider partners, nationwide by providing them with one-point contact for all their managed care needs. If you have any questions, please contact us at 800-949-2159 or email us at

Download a pdf of the COVID-19 MCO and Private Insurance Process Updates